Payment Terms and Delivery
Prepayment – you can make a prepayment for your order, i.e. by wire transfer via bank account. The payment of the order amount must be clearly evident in your transaction account prior to the delivery of ordered products. In case you opt for this payment method, an automatic e-mail will be sent to your e-mail address with all required information for the payment (address, IBAN number, order amount, order number or reference number), while your order will be processed during our working hours. This payment method may be chosen by legal entities and natural persons.
Cash on delivery – you pay for the goods on delivery. The products are delivered by Pošta Slovenije postal services. This method of payment is not possible for addresses outside of Slovenia.
With debit or credit cards - You can pay your products securely with credit or debit payment card (Maestro, MasterCard, Visa) when ordering.
PayPal - You can also pay the ordered products through a PayPal account.
Purchase at the store
Cash payment – purchase with cash payment.
Estimate payment – purchase by money transfer from your transaction account to our transaction account. The payment of the amount on the estimate must be clearly evident in your transaction account prior to the take over of ordered products or services. In case you opt for this payment method, an e-mail will be sent to your e-mail address with all required information for the payment This payment method may be chosen by legal entities and natural persons.
Card payment – one-time payment with debit and credit cards Maestro, Visa, MasterCard, Karanta.
Payment by instalments for natural persons – this payment method is possible with NLB delayed debit cards, i.e. MasterCard, Visa in Karanta (not applicable for credit cards). Delayed debit card holders can opt for payment by instalments in up to 12 equal instalments without additional costs or documentation. The amount of the purchase depends on the amount of available limit on your NLB debit card you use for the purchase.
Kobra gift certificate – value available upon selection.
Payment of Telekom Slovenije service bills at the bill payment machine – Users of Telekom Slovenije services can pay their Telekom Slovenije bills in our store at the bill payment machine. The bill payment machine provides for a fast and simple payment of bills without any payment processing costs (zero commission). Payment for the Telekom Slovenije services can be done only with a debit card (Maestro, MasterCard, Activa, Visa). In order to pay the bill at the machine, you need a payment order (bill) or a generic code, which you can obtain by sending SMS with KODA to 1918.
Delivery within Slovenia:
Delivery is made within the shortest possible time (2–3 working days) and depends on the product availability. The products are delivered to the address you provided in the purchase form, or you can collect the products at the company’s address. Orders for items in stock, submitted by 12.00 am usually shipped the same business day. We deliver goods through Pošta Slovenije to the address you have specified as the buyer in the purchase form (delivery address).
The price of the postage is free. In the case of receiving products by post delivery with a cash on delivery payment, you also do not have to pay the costs.
Delivery outside Slovenia (EU):
We deliver products only to the European Union area. The contractual partner for the delivery of shipments is GLS. Delivery time in the EU territory for stock items is usually from 3 to 9 business days.
The price of the postage is 9.90 EUR. You can not order products with cash on delivery method.
Collection at the store:
KOBRA Team d.o.o.
Levičnikova cesta 2
You can opt to collect it at the store during the order transaction.